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Amethyst Holistic Skin SolutionsAmethyst Holistic Skin Solutions
Amethyst Holistic Skin SolutionsAmethyst Holistic Skin Solutions
  • Home
  • About
    • About Olivia
    • Amethyst Name
  • Dermatology
    • Acne
    • Eczema
    • Psoriasis
    • Rosacea
    • TSW
    • Vitiligo
    • Other Skin Conditions
  • Articles
  • Media
  • Testimonials
  • Become A Patient
  • Schedule an Intake

General Policies

Amethyst Holistic Skin Solutions, LLC is committed to providing the best possible care for our patients. Please make yourself familiar with the policies listed below. Our policies have been designed to make sure you have a positive experience.

APPOINTMENT TIMES

Amethyst Holistic Skin Solutions, LLC clients are asked to arrive 5-10 minutes ahead of their scheduled appointment and to submit all online paperwork beforehand. For virtual appointments, please be prepared 5-10 minutes ahead of time to receive the meeting codes via email.  We understand that things come up that are out of your control. Should you arrive later than your appointment time, you may have a shortened appointment, or you may still receive your full appointment if time allows.

SCHEDULING APPOINTMENTS

Scheduling an appointment with Amethyst Holistic Skin Solutions, LLC can be done by emailing Olivia@AmethystAcu.com.  For initial intake appointments, your credit card will be charged at the time of scheduling. We will send reminder emails and/or texts for your upcoming appointments 48 hours in advance.  Please indicate your choice of reminder when setting up your account.

CANCELLATION POLICY

Cancellations made 24 hours in advance can be made by emailing Olivia@AmethystAcu.com. If you cancel or reschedule an appointment with at least 24 hours’ notice, you will not have to pay any fees. Patients providing less than 24-hours’ notice will be charged the full appointment amount. Patients who fail to show for a scheduled appointment will be charged the full appointment amount. Should an emergency situation arise, please share that information with us by emailing Olivia@AmethystAcu.com. Each situation will be dealt with on an individual basis.

TERMS OF SALE

Herbal formulas are created and prescribed by Amethyst Holistic Skin Solutions, LLC but are fulfilled by our partner pharmacy, Kamwo Meridian Herbs. Therefore, Kamwo Meridian Herbs will handle billing directly with the patient.  It is the patient’s responsibility to complete payment, in order for formulas to be produced and drop-shipped to the patient’s home.  Patients have the option to choose expedited shipping methods for additional costs.  If an issue occurs with shipping or delivery, patients can email Olivia@AmethystAcu.com

COMFORT

Your privacy will always be respected. There may be instances where we ask that you remove pieces of clothing or completely disrobe so we may assess your entire skin condition. Medical gowns can be provided if needed.

YOUR HYGIENE AND HEALTH

Please arrive at your appointment with clean skin that is also clear of products or makeup, so we can assess your skin accurately.

EXISTING AND NEW MEDICAL CONDITIONS

It is your responsibility to keep your Amethyst Holistic Skin Solutions, LLC herbalist informed of any outside medical treatment currently being taken and to provide the contact information of your other medical practitioners so that we may co-manage your case, if need be. The patient must also keep Amethyst Holistic Skin Solutions, LLC informed of any changes in existing health conditions so that we are best able to treat you.

CONVERSATION, CONFIDENTIALITY, AND COMPLIANCE

Discussions between you and your licensed Amethyst Holistic Skin Solutions, LLC herbalist are confidential. We are happy to listen to your conversation and share our professional expertise. As a patient, all information you share about yourself will be kept confidential. We will never sell, share, or distribute your personal information. Amethyst Holistic Skin Solutions, LLC is HIPPA and OSHA compliant.

PHOTOS

To track your progress, Amethyst Holistic Skin Solutions, LLC will take photos of your skin at every appointment.  Virtual patients will be given instructions on how to self-generate photos to be emailed to Amethyst Holistic Skin Solutions, LLC prior to every appointment.  All photos will be kept in our files and become property of Amethyst Holistic Skin Solutions, LLC.  At some point, Amethyst Holistic Skin Solutions, LLC may be interested in using your photos to demonstrate success stories, therefore we will ask you to sign a photo release form before your first appointment. You are not obligated to sign this form. However, if you choose to release your photos, we will do our best to maintain your anonymity by blocking-out any personal traits that could reveal your identity (i.e. eyes, birthmarks, etc.). We will not disclose your name unless you give your consent.

OTHER

Amethyst Holistic Skin Solutions, LLC is not responsible for lost or stolen personal items.

Website Policies

Amethyst Holistic Skin Solutions, LLC values the right to privacy for our clients, customers, and visitors to our website (“site”). This policy outlines how we protect personal, confidential, and proprietary information. This document details our collection, use and disclosure of personal and non-personal data upon accessing our site and associated software.

PRIVACY

Amethyst Holistic Skin Solutions, LLC will adhere to applicable statutes in determining what is personal and confidential information in this Privacy Policy.

SCOPE
This Privacy Policy covers data collected through the site and does not affect any other data collection or processing, including the data collection practices of any affiliate or third party. We may refer to this Privacy Policy in other forms of communication. For example, we may solicit feedback on an event or one of our services by sending you to a survey-page on the site. This Privacy Policy applies to information collected for these special purposes and may include modifications specific to the request. Amethyst Holistic Skin Solutions, LLC may amend this Privacy Policy at any time.

GENERAL DATA PROTECTION REGULATION (GDPR)
The European Union’s General Data Protection Regulation (GDPR) harmonizes and modernizes data protection requirements in the EU. Currently, Amethyst Holistic Skin Solutions, LLC does not require or house personal or confidential information directly on the Site’s website server.

CONTACT INFORMATION
When you provide Amethyst Holistic Skin Solutions, LLC contact information via direct contact or through the contact form on this site, you agree that Amethyst Holistic Skin Solutions, LLC may communicate and/or initiate communication through the provided information email, phone, or direct mail.

SECURITY
Amethyst Holistic Skin Solutions, LLC uses reasonable security measures to help protect against the loss, misuse and alteration of any personal or confidential information within our control. While we strive to protect your information, we cannot guarantee its security. We recognize and acknowledge that no method of transmission over the Internet or electronic storage is completely safeguarded.

We use third-party cloud service providers that provide hosting, data storage and other services who must also adhere to standard terms and conditions. Third-party service provider terms and conditions may be non-negotiable but are required to inform us and/or the general public of the security measures considered adequate for the protection of information. We cannot be held liable, to the fullest extent permitted by law, for damages that may result from the misuse of any information by these companies.

LINKS TO THIRD-PARTY SITES
Amethyst Holistic Skin Solutions, LLC partners with suppliers and professionals; we are also active in community outreach. We also act as a professional resource and may refer and link to external websites. Upon leaving our site through one of these links, we are not responsible for information collection, use, or disclosures maintained by third-party vendors and/or are not affiliated directly with Amethyst Holistic Skin Solutions, LLC. All associated affiliates or verified partners should refer to this Privacy Policy.

DO NOT TRACK REQUESTS
We do not respond to the browser “Do Not Track” (DNT) signal if on a web browser. We do not share any information about your use of the site with third-parties.

Cookie Policy

  1. By using or accessing the Amethyst Holistic Skin Solutions, LLC site, you are consenting to Amethyst Holistic Skin Solutions, LLC use of cookies.
  2. What is a cookie?
    “Cookies” are text-only information that a website transfers to an individual’s hard drive or other website-browsing equipment for record-keeping. Cookies allow the site to gather information that makes the site more accessible for the user. A Cookie will typically contain the origin domain and assigned an anonymous numerical designation. Cookies do not carry personal data. Session Cookies are temporary cookies that remain in the cookie file of your browser until you leave the site. Persistent Cookies remain in the cookie file of your browser dependent on the lifetime of the specific cookie and how often the user clears cookies on a specific browser.We use session Cookies to track the total number of visitors, site clicks, and individual page and link clicks. We may also use cookies so your computer can remember our site and customize your Amethyst Holistic Skin Solutions, LLC web experience.
  1. How Amethyst Holistic Skin Solutions, LLC s uses cookies
    We use cookies to improve your online experience, for analytics, marketing, and security purposes.
  2. Third-Party Cookies
    The Amethyst Holistic Skin Solutions, LLC site uses numerous third-party Cookies. We reserve the right to update at any time and are subject to change.

GOOGLE ANALYTICS
We use Google Analytics to gather data to influence and improve future site usage. Terms and list of specific data points gathered from individuals are determined by Google and Google Analytics and are subject to change. You may opt-out of Google Analytics or determine how your personal data is collected by visiting Google Analytics Opt-out Browser Add-on.

MAIL CHIMP

Amethyst Holistic Skin Solutions, LLC uses Mailchimp as our marketing platform. By completing one of our subscription forms and submitting, you acknowledge that your information will be transferred to Mailchimp for processing. Learn more about Mailchimp’s privacy practices here.

You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting us at info@amethystacu.com. Amethyst Holistic Skin Solutions, LLC will treat your information with respect and never disclose to a third party. For more information about our privacy practices please visit the Mail Chimp website.

Terms of Use

OPTING OUT
At any time you may opt out of receiving correspondence or marketing materials by sending an email to info@amethystacu.com with “Opt Out” in the subject line. Please note, Amethyst Holistic Skin Solutions, LLC may still send messages for administrative reasons such as questions with your account, appointments, or services, as well as payment and invoicing. We will comply with your request immediately if there are no outstanding business or contractual issues and in accordance with applicable laws.

GENERAL INQUIRIES AND COMPLAINTS

  1. General Inquiries
    You may contact Amethyst Holistic Skin Solutions, LLC info@amethystacu.com, complete the contact form on our contact page.
  2. Complaints
    If you believe your data protection rights have been infringed by Amethyst Holistic Skin Solutions, LLC you have the right to complain to the appropriate data protection supervisory authority in your jurisdiction.

Contact Us

Send Message
   

. . . the clinic of Dr. Olivia Hsu Friedman

790 Royal St. George Drive, Suite 141, PMB 110
Naperville, Illinois 60563

Info@AmethystAcu.com

Monday 11 a.m.-7 p.m.
Tuesday 11 a.m.-7 p.m.
Wednesday 11 a.m.-7 p.m.
Thursday 11 a.m.-7 p.m.
Friday Closed

© 2018 Amethyst Holistic Skin Solutions LLC.
Site Design by JoyJoy Creations.com

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